FAQ

Who will the Hygienna Solo benefit?

We recognize that there are many groups that would value this product which includes people observing religious customs, frequent travelers, women, outdoor enthusiasts, elders, and those with health-related issues such as irritable bowel syndrome.

How does the Hygienna Solo differ from other products and alternatives?

There are many ways that the Hygienna Solo differs from existing products available on the market. Firstly, unlike other alternatives and substitutes, the Hygienna Solo does not require the use of batteries to operate.  Secondly, the Hygienna Solo is the lightest and cheapest effective and efficient solution available today. Furthermore, this nozzle is chemical free and unlike other businesses, Hygienna Inc. engages in community partnerships through its revenue sharing program with charitable and non-profit organizations. The nozzle is also 100% Canadian with its design, development and production in Toronto.

Does the Hygienna Solo work with all water bottles?

The Hygienna Solo works with the majority of water bottles currently available on the market. The majority of water bottles that are currently available have the same diameter for their mouth, making them perfect to be used with the Solo. The Hygienna Solo works with many water bottles including, but not limited, to: Dasani®, Poland Spring®, Fiji Water®, and Nestlé Pure Life®.  It even works with certain Coca-Cola® and Pepsi® bottles if you would like to hold more water!

How is the Hygienna Solo used?

Simply take the Solo, place it at the mouth of the water bottle, and then push it into the mouth of the water bottle while slowly turning the solo. Once attached, aim the bottle and the nozzle and gently squeeze the bottle. Once squeezed, the bottle will produce a gentle and refreshing stream of water that will allow you to clean yourself effectively and efficiently. The harder you squeeze, the stronger and faster the flow of water. Once finished slowly pull the Solo out of the water bottle’s mouth while turning it. We recommend that you then wash it with soap and warm water, dry it, and then store it in a safe location until its next use.

Will 500ml be enough for me to clean myself?

Among our customers and stakeholders we have found that 500ml is enough for them to clean themselves after using the bathroom. The Hygienna Solo does however work with bottles that carry more water if 500ml does not meet your requirements.

Do you offer a pouch for the Hygienna Solo?

Not at the moment. A pouch for the Hygienna Solo is amongst the list of innovative health related products that we hope to introduce in the near future. 

How long will it take for me to receive my order?

If you live in North America then you should receive your order within 7-14 days of your purchase. However, if you live abroad then you should receive your order within 14-21 days.

Do you ship internationally?

Yes we do, however, we encourage our international customers to purchase a few units for their first order so that they may test whether the Hygienna Solo works with the water bottles in their country. Once they have confirmed this then they may purchase in larger quantities if they choose to.

Is the Hygienna Solo available in retail stores?

Not yet, however, if you know of any stores that would be interested in partnering with us please feel free to contact us.

Do you offer a warranty?

No we do not. However, our customers have the choice of receiving a brand new unit free of charge or a 100% refund if they receive a damaged or defective unit.

Please feel free to contact us if you have any other questions.